Q: Why do I need a consultation before booking a color appointment if I am a new client?
A: Consultations provide the opportunity for us to collaborate. Our time together will be spent evaluating the health of your hair, assessing your colour/hair needs, (maintenance, time, and budget)
Q: What if I’m not happy with my hair?
A: GASP! hopefully we had a great consultation to avoid said unhappiness. But it happens sometimes, especially with a new stylist – it takes time to build that relationship. I give my clients a week for any adjustment they feel they need after a cut or color service, complimentary, of course!
Q: What if I want a service you don’t provide?
A: I’m happy to refer you out to one of my talented stylist friends that perform that service.
Q: Why doesn’t my hair look as good as when you do it?
A: I will teach you as many times as you need and offer product and hair tool suggestions to make your home hair-styling life easier! I’ve even had clients bring their tools in and have me show them! I got you!